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Terms & Conditions

Carly Delaney, Founder of Tiny Sleep Co. (ABN 22156987854)

Baby and Child Sleep Consultant 

Tiny Sleep Co Services

  • Tiny Sleep Co is a baby and child sleep consulting service to support clients in establishing routines, goals, creating schedules and tailoring sleep plans to support each clients’ individual needs.

  • Tiny Sleep Co will determine the relationship between the child’s behaviour and the reason as to why they are not sleeping. The key issues addressed will be sleep environment, age-appropriate routine, nutritional needs, sleep associations and settling techniques.  

  • Tiny Sleep Co will provide an intake questionnaire form and a meticulous sleep training plan suited to your family’s needs, once full payment has been made and received.

  • All sleep plans provided by Tiny Sleep Co will consist of 7 days of committed sleep training after handover.

  • Throughout the duration (7 days) of your chosen package, any pauses and extensions of time will be considered on a case-by-case basis at the discretion of Tiny Sleep Co.

  • Tiny Sleep Co has the right to refuse or withdrawal consulting services if you do not wish to abide by the safe sleeping guidelines that Tiny Sleep Co follows.

  • Tiny Sleep Co advocates safe sleeping. If you wish to continue to co-sleep, bed share or continue unsafe sleep for your child, Tiny Sleep Co will not provide you with a customised sleeping plan. If you continue to practice unsafe sleep during sleep training, services will cease, and no refund will be provided.

  • Tiny Sleep Co has the right to request information about your child’s sleeping environment.

  • All content displayed or provided to clients is intellectual property of Tiny Sleep Co. You may not reuse, republish, or reprint such content without written consent. Plans are tailored and individualised for each client/child and cannot be used for 3rd parties.

  • Tiny Sleep Co are not qualified to provide medical advice and will not offer such advice. When appropriate, the client will be directed to seek the assistance of a lactation consultant or a medical practitioner.

Payment

  • Select a package that suits your requirements.

  • Full payment is required prior to Tiny Sleep Co delivering tailored sleep plans.

  • Payment options include bank transfer or credit card (online only).

  • Receipt/proof of purchase will be issued within 48hrs of cleared funds.

  • Payments to Tiny Sleep Co are non-refundable. By purchasing a package, you understand and acknowledge that notwithstanding all efforts of Tiny Sleep Co, in some cases the child concerned may not change their sleep habits.

Privacy Statement

Tiny Sleep Co is committed to providing quality services to all clients. This policy outlines obligations in regard to management of Personal Information.

Tiny Sleep Co have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at - www.aoic.gov.au.

Personal Information is data that identifies an individual. Examples of Personal Information Tiny Sleep Co collects include names, addresses, date of birth, email addresses and phone numbers.

This Personal Information is obtained through telephone, email and via our website – www.tinysleepco.com.au

Personal Information is used for the primary purpose of providing our services efficiently and effectively.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

•          Third parties where you consent to the use or disclosure; and

•          Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

Once Personal Information is no longer required for the purpose in which it was obtained, Tiny Sleep Co will take practical steps to destroy or permanently de-identify your Personal Information. However, most Personal Information is or will be stored in secure client files which will be kept for a minimum of 7 years.

Your personal information and circumstances will be kept confidential. Tiny Sleep Co will not discuss or disclose your information to other parties or general public without consent.

Policy Updates

This Policy may be updated or improved by Tiny Sleep Co. A copy is available online – www.tinysleepco.com.au

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy, please contact us at:

info@tinysleepco.com.au or 0414 708 517

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